Top 5 E-commerce Mobile Apps for 2023

E-commerce apps have revolutionized the way we shop, making it easier than ever to browse, purchase, and receive products from the comfort of our own homes. With a wide range of products available at the touch of a button, e-commerce apps have become an essential tool for both consumers and businesses alike. From global marketplaces like Amazon and Alibaba, to niche platforms like Etsy and Shopify, e-commerce apps offer convenience, choice, and flexibility to customers all around the world. With the rise of mobile commerce and the growing importance of digital channels for sales, e-commerce apps are here to stay and are likely to play an increasingly important role in shaping the future of retail.

 

In this blog, we have collected the top 5 e-commerce mobile apps for 2023. So if you are planning to have your own e-commerce app then you can get an idea of features from these apps.

 

5 E-commerce Mobile Apps With Usage Stats And Features

 

You will find all features of top e-commerce apps with usage stats. We also have provided a comparison table at the end of the blog.

 

1. Amazon

 

Amazon is a leading e-commerce platform that offers a wide range of products, including electronics, fashion, and household items. Here are some of the key features of the Amazon platform:

 

• Product Search: Users can search for products by keyword, category, or barcode scan and filter results by price, brand, and other criteria.
• Product details: Each product page includes detailed information about the item, including photos, descriptions, customer reviews, and related products.
• One-click purchasing: Users can save payment and shipping information for quick and easy checkout with just one click.
• Order tracking: Users can track the status of their orders, view shipping details, and receive notifications about delivery updates.
• Amazon Prime membership: Users with an Amazon Prime membership can access a range of benefits, including free and fast shipping, exclusive discounts, and streaming of movies, TV shows, and music.
• Amazon Web Services: Amazon Web Services (AWS) is a cloud computing platform that provides a range of services, including storage, computing, and analytics, to businesses and organizations.
• Kindle and Audible: Amazon offers a range of digital content, including e-books, audiobooks, and podcasts, through its Kindle and Audible services.
• Amazon Advertising: Amazon Advertising enables businesses to promote their products and services to Amazon customers through targeted advertising.

 

According to Statista, Amazon had over 310 million active customer accounts worldwide as of Q4 2021, with net sales of over $386 billion USD for the year. Amazon’s mobile app has been downloaded over 200 million times in the United States alone as of January 2022. Amazon is one of the most valuable companies in the world, with a market capitalization of over $1.9 trillion USD as of April 2022.

 

2. Alibaba

 

Alibaba is a popular e-commerce app that connects businesses and consumers with suppliers and manufacturers from around the world. Here are some of the key features of the Alibaba app:

 

• Product Search: Users can search for products by keyword, category, or supplier, and filter results by price, location, and other criteria.
• Product details: Each product page includes detailed information about the item, including photos, descriptions, specifications, and customer reviews.
• Trade assurance: Alibaba’s Trade Assurance program provides users with secure payment and product quality protection, ensuring that buyers receive their orders as described and suppliers get paid on time.
• Chat and messaging: Users can communicate with suppliers and customers through the app’s built-in chat and messaging system, and receive real-time translation support for more than 20 languages.
• RFQ and sourcing: Users can request quotes and source products from suppliers through the app’s Request for Quotation (RFQ) and sourcing tools.
• Customization: Alibaba’s Customization service allows users to create customized products and packaging for their business needs.
• Logistics and Shipping: Alibaba offers a range of logistics and shipping services, including air and sea freight, customs clearance, and warehousing.
• Financing: Alibaba’s financing and lending services help businesses secure funding for their operations and growth.

 

According to Statista, Alibaba’s mobile app has been downloaded over 1.8 billion times worldwide as of January 2022, and the app is one of the top e-commerce apps in several countries, including China, India, and Indonesia. In 2021, Alibaba’s annual revenue reached over $109 billion USD, with the company serving over 1 billion active consumers across its platforms.

 

3. Walmart

 

Walmart is a popular e-commerce app that offers a wide range of products, including groceries, electronics, and home goods. Here are some of the key features of the Walmart app:

 

• Product Search: Users can search for products by keyword, category, or barcode scan, and filter results by price, brand, and other criteria.
• Product details: Each product page includes detailed information about the item, including photos, descriptions, customer reviews, and related products.
• One-click purchasing: Users can save payment and shipping information for quick and easy checkout with just one click.
• Order tracking: Users can track the status of their orders, view shipping details, and receive notifications about delivery updates.
• Walmart+ membership: Users with a Walmart+ membership can access a range of benefits, including free and fast shipping, unlimited grocery delivery, and fuel discounts.
• Pickup and delivery: Users can choose to pick up their orders at a Walmart store or have them delivered to their doorstep.
• Savings and deals: Users can access a range of savings and deals, including Rollbacks, clearance items, and weekly ad specials.
• Pharmacy services: Users can refill prescriptions, set up auto-refills, and access pharmacy services through the app.
• Customer service: Users can access customer service and support through the app, including live chat, phone support, and help articles.

 

According to Statista, Walmart’s mobile app had over 119 million monthly active users in the United States as of September 2021. In 2020, Walmart’s global e-commerce sales reached over $79 billion USD, and the company’s online grocery sales grew by over 200% during the COVID-19 pandemic. Walmart is one of the largest retailers in the world, with over 11,000 stores in 27 countries and a workforce of over 2.3 million employees.

 

4. JD.com

 

JD.com is a popular e-commerce app in China that offers a wide range of products, including electronics, fashion, and household items. Here are some of the key features of the JD.com app:

 

• Product Search: Users can search for products by keyword, category, or barcode scan, and filter results by price, brand, and other criteria.
• Product details: Each product page includes detailed information about the item, including photos, descriptions, customer reviews, and related products.
• One-click purchasing: Users can save payment and shipping information for quick and easy checkout with just one click.
• Order tracking: Users can track the status of their orders, view shipping details, and receive notifications about delivery updates.
• JD Plus membership: Users with a JD Plus membership can access a range of benefits, including free and fast shipping, exclusive discounts, and premium customer service.
• JD Logistics: JD.com’s logistics network offers fast and reliable delivery across China, including same-day and next-day delivery in select cities.
• Live streaming and social shopping: JD.com’s app features live streaming and social shopping features, allowing users to watch product demonstrations and interact with sellers in real time.
• Financing and lending: JD.com’s financing and lending services help businesses secure funding for their operations and growth.

 

According to Statista, JD.com’s mobile app had over 489 million monthly active users in China as of September 2021. In 2020, JD.com’s net revenues reached over $114 billion USD, with the company serving over 530 million active customers across its platforms. JD.com is one of the largest e-commerce companies in China, with a market share of over 16% as of 2021.

 

5. eBay

 

eBay is a popular e-commerce platform that enables individuals and businesses to buy and sell products online. Here are some of the key features of eBay:

 

• Product Search: Users can search for products by keyword, category, or product number, and filter results by price, location, and other criteria.
• Product listings: Users can create detailed product listings, including photos, descriptions, and shipping information.
• Auctions and Buy It Now: Sellers can choose to list items for auction or offer them for sale at a fixed price using the Buy It Now option.
• Bidding and negotiation: Buyers can bid on auctions and make offers on Buy It Now items, and sellers can negotiate prices and accept or decline offers.
• Payment processing: eBay supports a range of payment methods, including PayPal, credit cards, and Apple Pay.
• Shipping and tracking: Sellers can manage shipping and tracking information for their orders, and buyers can track delivery status.
• Feedback and ratings: Buyers and sellers can leave feedback and ratings for each other based on their transactions.
• Customer support: eBay offers customer support for both buyers and sellers, including help with transactions, disputes, and account management.

 

According to Statista, eBay had over 159 million active buyers worldwide as of Q4 2021. In 2020, eBay’s net revenues reached over $10.3 billion USD, with a gross merchandise volume of $100.6 billion USD for the year. eBay’s mobile app has been downloaded over 435 million times globally as of January 2022.

 

comparison chart for the usage of these apps

 

E-commerce Platform	Mobile App Downloads (as of Jan 2022)	Active Users (as of Q4 2021)	Gross Merchandise Volume (GMV) (2020)	Market Capitalization (as of Apr 2022)
Amazon	200 million (US)	310 million	$386 billion USD	$1.9 trillion USD
eBay	225 million	159 million	$100.6 billion USD	$38 billion USD
Walmart	22 million	N/A	$559 billion USD	$384 billion USD
Alibaba	902 million	1.25 billion	$1.15 trillion USD	$483 billion USD
JD.com	615 million	471 million	$332.8 billion USD	$137 billion USD

 

Note: The usage statistics for Walmart are not available, as the company does not publicly disclose its number of active users.

 

We have collected this information to give you an idea of the main features required to have an e-commerce app. So if you are planning to have your own e-commerce app, you can hire dedicated mobile app developers from us. Get a free consultation call to discuss your idea for an e-commerce app development project!